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When one of your customers purchases your software using the setSystems
secure online order system, or orders via phone, Fax, or e-mail, setSystems
will automatically send you a notification so that you can fulfill the order.
The notifications sent to you should be kept for future reference, and can be
used as month-end reconciliation tools.
Because setSystems is concerned about security, you will receive only the following
information from the customer's order:
- Customer's Name, Company, and Shipping Address
- Customer's E-Mail Address
- setSystems Order ID
- Software Ordered and Number of Copies
- Total Order Amount
- Any Additional Information Required for Fulfillment, Demographics, etc.
If you require any additional information, you will be provided a secure URL
to use along with the Order ID to get additional information without compromising the
customer's privacy and security.
A sample order notification is provided below. While it is possible to customize
the order notification, doing so will require extra time and may incur additional fees.
To: Acme Widgets <sales@acmewidgets.com>
From: setSystems Order Processing <salessupport@setsystems.com>
Subject: Order 1234567 - [Acme Widget Designer v1.0]
This is a notification for the order of Acme Widget
Designer v1.0. Please retain this notification for
your records. Customer information follows.
--- Standard Information
Customer Name: Joe A. User
Company Name: Acme Catheter Co.
E-Mail Address: joeauser@anotherbloodyisp.com
Address: 123 Main St.
City: Salt Lake City
State/Province: UT
Postal Code: 84000
Country: USA
Software Ordered: Acme Widget Designer v1.0
Copies: 1
Total Order Amount: $44.95
Order ID: 1234567
Ship Via: USPS ($2.00)
Referred From: Mega Download Site
--- Custom Informaton
Software Serial Number: 123456
Registration Code Issued: A012HG3
Favorite Marsupial: Kangaroo
--- EOT
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